FAQs
-
When you register, we require the student’s full name, date of birth, emergency contact details, address, any relevant medical conditions, and permission to be filmed or photographed. This information helps us ensure safety and deliver personalised instruction.
-
Booking a trial class is easy! Simply create an account on our class manager portal, choose your desired class, and complete payment. Once booked, you’ll be able to experience our studio and meet your instructor.
-
Yes! We encourage students to explore different styles, and we offer discounts for students who enroll in multiple classes. Each additional class needs to be registered individually through the class manager portal.
-
Your tuition fees are split into 12 equal monthly payments from September to August, making it easier to budget. Payments are taken automatically on the 1st of each month through our secure system—simple and hassle-free.
-
Dance Dimension does not offer refunds for missed classes, as fees remain payable regardless of attendance. In cases of class cancellations by Dance Dimension, we will reschedule the class whenever possible.
-
We require one full calendar month’s written notice (by email to dancedimension.info@gmail.com). To avoid extra charges, notice must be given by the 1st of the month before your final month. If notice is after the 1st, your notice period starts the next month.
-
Yes, we offer private lessons, which can be booked at least 48 hours in advance. Payment is required prior to the lesson, and cancellations must be made 48 hours in advance for rescheduling.
-
Of course! We respect all students' preferences. When registering, you’ll be able to indicate whether you give permission for photography or video. This setting can be changed at any time by notifying us.