To attend a trial class, you will need to register an account with our class manager portal. Ahead of making any purchase and/or upon registering an account, you will be asked to tick a box on our class manager site which says “I Accept the Terms and Conditions”. In ticking that box, you will be accepting the terms set out here.

Please take care in reading our terms & conditions before enrolling at Dance Dimension.

All terms are in place to enable safe dance practice, deliver excellent classes, maintain standards, enable longevity & to maintain all overheads of Dance Dimension.

Upon enrolling into classes at Dance Dimension a legally binding agreement is formed and your attendance at our classes will be strictly subject to full cooperation with these terms.

Please note that if any student is in material or persistent breach of any of these terms and conditions, we reserve the right immediately to terminate the contract with you and/or exclude you from attending further classes until such time that the matter can be resolved or the agreement is terminated, without further liability to you.

Trial Classes

• All students are welcome to trial a class in each genre.

• There is a trial charge per class: Children classes £6.50 , Adult Classes £8.50

• The trial payment needs to be paid in advance & cannot be refunded once paid. If you cannot

  attend your original trial date, Dance Dimension will be happy to move this date once (as long

  as the class list is not full).

• You are welcome to trial more than one class, but each class will need to be paid for.

• Once a trial class has been attended, you will be asked if you would like to accept a permanent

  space at Dance Dimension

  New Starters/Enrolment

• A cover payment is a one-time charge applied to new students who attend one or more classes before their first monthly payment is processed.

• This payment covers any unpaid classes that occur between the enrolment date and the start of the regular monthly billing cycle.

• The cover payment amount is calculated based on the number of classes attended prior to the first monthly bill.

• The cover payment must be made before attending any further classes after enrolment.

• A registration fee is included on your invoice upon enrolment.

• If you are eligible for a class discount, it will be applied to your first monthly bill, not to the cover

  payment.

• The cover payment ensures that all classes are paid for and aligns your account with our regular monthly billing schedule.

How Monthly Payments Work

All monthly payments include our platform fee to cover administrative tasks and to make billing simpler.

We run three terms per year
• Autumn Term: September to December

• Spring Term: January to April

• Summer Term: May to August

To make things easier and more manageable, we divide your annual fees into 12 equal monthly payments, from September through August, regardless of how many classes take place in each individual month.

This means that even during months with no classes (like August), you will still make a payment.
You're not being charged extra—you're simply spreading the total yearly cost evenly across the entire year.

Here’s how the payments align with our terms:

• Autumn Term: Payments made in September, October, November, December

• Spring Term: Payments made in January, February, March, April

• Summer Term: Payments made in May, June, July, August

  By doing it this way, your monthly payments stay the same throughout the year, making it easier to budget and avoiding larger one-off payments at the start of each term.

  Classes do not run in the summer holidays (end of July/August). Summer Workshops/Private Lessons will be available instead.

  Billing

• All monthly fees are due on the 1st of each month.

• Upon enrolment, you are required to add your card details to our secure billing system, Class

  Manager, which uses AutoPay to process monthly fees. This ensures timely and automated

  payment of your account.

• Your account is billed 1 day before your invoice is due to allow sufficient time for payment

  processing and clearance.

• If card details are not added in time, a manual invoice will be issued, and a £5 administration fee

  will apply.

• Your monthly payment amount will only change under the following circumstances:

  • -  You add an additional class.

  • -  You drop a class.

  • -  We adjust fees for the upcoming academic year (you will be notified of any changes in advance via

    email).

    Late Payments & Failure to Pay Monthly Subscription

• If we are unable to collect your monthly subscription payment on the 1st of the month, you will be notified via email and asked to log in to your Dance Dimension portal to pay the outstanding amount manually.

• If payment is not received within 3 days of the due date, a £15 late payment fee will be applied to your account.

  Students will not be permitted to attend class until the account has been brought out of arrears. If you have any questions or experience technical difficulties, please contact us at:
  📧 dancedimension.info@gmail.com

Notice of Withdrawal

If you or your child wishes to withdraw from classes or change classes, we require one full calendar month’s written notice.
Notice must be submitted in writing, either by email or letter, addressed to the school Principal - dancedimension.info@gmail.com (text messages and messages via social media will not be accepted).

To avoid being charged for an additional month, we require you to submit your notice by the 1st of the month prior to your intended end date.

If notice is given after the 1st day of a month, the notice period will begin on the 1st day of the following month after the notice is received.
Example
If notice is given on 10th May:

• The notice period begins on 1st June

• The final payment will be due on 1st June

• The student’s final day of enrolment will be the last class in June

• No fees will be charged from 1st July onwards

  This notice period allows us to ensure that the classes are kept to the correct number to create the best experience for our students and to allow for us to ensure that appropriate teaching and teaching support is provided.

  Final Payment & Fees

  Monthly fees are charged in advance on the 1st of each month.
  The final month’s fees must still be paid in full, even if the student does not attend all classes during the notice period.
  No refunds will be issued for missed classes, partial attendance, or early withdrawal during the notice period.

  Registration Fee

  A registration fee is included on your invoice upon initial enrolment.
  If you or your child decide to leave Dance Dimension and later rejoin, a £10 re-registration fee will apply at the time of re-enrolment.

  Classes

  Each student will be automatically enrolled each month in their current class/es
  If you wish to withdraw from classes or make a change to you or your child’s enrolment, please refer to our Notice Period policy.

• If there is a change to your time/class you will be notified of this by e-mail prior to the commencement of that month.

• If no correspondence to Dance Dimension is given by you in writing to the following email address; dancedimension.info@gmail.com it will be presumed that you are happy with this change & your tuition fee will continue to be charged.

• If a student wishes to change class or to start an additional class, they must inform the Principal in writing via email – dancedimension.info@gmail.com so that they can be invoiced for the additional or new class.

Camps and Workshops

Bookings and Confirmations

All bookings will be confirmed by email or phone. No bookings will be confirmed until payment is received. All bookings must be made in advance of the selected booking date unless you have been given approval to pay on the day. For safety reasons Dance Dimension can only guarantee a place on the club, class, camp or workshop to those booking in advance. Any participants that arrive on the day without having reserved a place will not be guaranteed a place.

Places are allocated on a first come first served basis on receipt of payment.

All participants must provide contact details and any relevant medical information. Any medication must be given to the Teacher at Dance Dimension before the start of the activity with the relevant medical disclosures completed.

If the camp/workshop is at it’s maximum capacity, Dance Dimension will notify
the customer with alternative options or ask if they would like to be placed on a waiting list. When a space becomes available, the customer will be notified and offered that place.

Waiting List

Dance Dimension cannot guarantee any places for those on the waiting list.

Classes and camps are non-refundable

Refunds will not be given to customers who contact Dance Dimension after the event/activity that they were unable to attend.

Should a Dance Dimension, camp or activity not have enough participants booked on, Emma Sharp reserves the right to cancel the class, camp or activity. Customers will be given as much notice as possible. Wherever possible, Dance Dimension will offer alternative opportunities.

If a Dance Dimension class, camp or activity is cancelled due to adverse weather conditions, or any other circumstances out of our control, we will not be able to offer a refund.

Private Lessons

• Private lessons require payment prior to the lesson.

• Private lessons can be booked 48 hours in advance at the latest.

• Cancellation must be given 48 hours notice in advance.

• If you cannot make the lesson, there is no refund. We may be able to move the date with enough notice

  given.

• Private lessons can be shared up to a maximum of 4 students.

  Refunds

• Refunds will only be given to a cancelled class that cannot be rescheduled.

• No refund will be given if you cannot attend the rescheduled date. (Please note; we will

  endeavour to organise the rescheduled date to enable all to attend.)

• All fees remain payable whether or not you can attend the classes. There are no reductions or

  refunds for missed classes under any circumstances (including injury, sickness or holidays).

• A refund will not be provided if classes have to be cancelled due to an event beyond our

  reasonable control including but not limited to fire, flood, storm, bad weather (including heavy snow disrupting transport) or other Act of God, pandemic or epidemic of any disease, industrial action, war, civil unrest, terrorist threat or incident.

Cancelled Classes

• In the event that a teacher cannot teach their class, that teacher & with Dance Dimension acknowledgement will endeavour to find a cover teacher for the class that has suitable insurance, teaching experience & holds a DBS.

• In the event that a teacher is ill, that teacher & with Dance Dimension acknowledgement will endeavour to find a cover teacher for the class. If the class has to be cancelled you will receive notification via e- mail &/or text.

• If we have to cancel a class and we provide an alternative date whether another day/time or online learning, fees will be due as normal. No refund will be given.

• If you cannot attend the rescheduled date, no refund will be given.

  Absences/late

• If you are ill or have another commitment, you must inform us by sending a message to 07931 910655.

• This information will be forwarded to the relevant teacher.

• If you are aware you will be late to class, please send a text to the following number; 07931910655 informing

  us of your absence. E-mails may be sent to the following email address; dancedimension.info@gmail.com (please note these may not be picked up during the class time).

• A register for each class is maintained by the teacher and records attendance for the purposes of health and safety and security.

  Student Wellbeing

  • Dance Dimension have updated Safeguarding/Health & Safety Policies & adhere that all staff members are DBS Checked & there is a First Aider on site when classes are being taken.

  • All policies can be requested from the principal.

  • The use of touch is an important element of teaching any performing arts. It can enable

    students to execute the movement safely. Touch can be seen by lifting & adjusting different body parts i.e. arms, legs, rib cage, hips, feet, hands etc. It can also be used to move one student in relation to another. Any student who shows discomfort to the use of touch, Dance Dimension staff members will endeavour to find other methods to help develop their technique.

  • You understand and agree that dance teachers may use tactile feedback and instruction with students to support verbal feedback and instruction where appropriate.

  • A basic first aid kit is kept on the premises and staff members at Dance Dimension may administer basic first aid on students if necessary whilst a student is at the School. However, to the fullest extent permitted by law, and otherwise as set out in these terms dance teachers and the School shall not be responsible for any injuries or accidents that occur and which are outside of our reasonable control.